Harris County Fresh Water Supply District #61

  • Home
  • District Info
    • H.C.F.W.S.D. # 61 Departments
    • Legal
      • HCFWSD #61 Annual Financial Report
      • HCFWSD #61 Information Required by Section 26.18, Texas Tax Code and Section 2051.202,Texas Government Code
      • Texas Landowners Bill of Rights
      • House Bill 872 Memorandum
      • H.C.F.W.S.D. #61 Directors Elections
      • HCFWSD #61 Bond Elections
      • HCFWSD #61 Conflict of Interest Disclosures
      • HCFWSD #61 Utility Consumption Report
      • Notice To Purchaser Of Special Taxing or Assessment District
    • Public Meetings
      • HCFWSD#61 Notice of Public Meeting
      • HCFWSD#61 Archived Agendas & Minutes
    • Maps
    • HCFWSD #61 Newsletter
    • Website Policy
    • HCFWSD# 61 – Notice to Customers Regarding Extreme Weather
    • Job Opportunities
  • Contact Us
  • Tax Assessor Collector
    • Tax Assessor Collector
    • HCFWSD #61 Tax Archived Documents
    • TAXES HCFWSD #61 Online Payment
  • Harris County M.U.D. #248
    • HC MUD #248 – Contact Information
    • H.C. MUD #248 District Information
      • 248 Board of Directors
      • H.C. MUD #248 – Notice of Public Meetings
        • HC MUD #248 – Archived Board Meeting Agendas & Minutes
      • HC MUD #248 – Billing & Fees
      • MUD# 248 – Notice to Customer Regarding Extreme Weather Emergency
    • H. C. MUD #248 – Legal
      • HCMUD #248 Annual Financial Report
      • HC MUD #248 Director Elections
      • HC MUD #248 Debt Report
      • HC MUD 248 Information Required by Section 26.18, Texas Tax Code and Section 2051.202, Texas Government Code
      • H.C. MUD #248 Utility Consumption Report
      • HC MUD #248 – Landowner Bill of Rights
      • HC MUD #248 – Conflict of Interest Disclosures
      • Notice to Purchaser of Special Taxing or Assessment District – MUD 248
    • HC MUD 248 TAXES
You are here: Home / Accounts Receivable, Billing Clerk

Accounts Receivable, Billing Clerk

Description

Job Summary:

Provide exceptional customer service and clerical support for Utility Billing. Complete new account set up, disconnections, and service orders.  Collects cash and electronic payments.   

Principal Duties and Responsibilities:  This information is intended to be descriptive of the key responsibilities of the position.  The following examples do not identify all duties performed by any single incumbent.

  1. Perform accurate cashiering duties by receiving, receipting, and recording payments for water and sewer accounts; balancing collections; receiving deposits, service fees, and other fees; posting mail and electronic payments.
  2. Provide customer service by explaining services and fees, provide information, answer questions, handle customer concerns, refer customers to other agencies, and maintain updated customer account information
  3. Perform clerical functions requiring discretion.
  4. Process service orders by preparing requests for service, terminations, repairs, and maintenance, and usage information.
  5. Research and analyze consumption information, customer data, or other information and respond to requests in a professional and timely manner.
  6. Calculate and process adjustments to customer accounts according to policy.
  7. Educate customers about available services, utility systems, and other District processes.
  8. Maintain organized filing systems, both electronic and paper.
  9. Handle difficult/stressful and sometimes escalated customer situations.
  10. Performs other duties as may be assigned.

Physical and Environmental Conditions:

Duties are generally performed in an office setting.  Some light work requiring occasional lifting objects up to 20 pounds to move objects.  Must be able to sit for long periods of time.  Work may also require stooping, kneeling, crouching, bending, standing, walking, pushing, and pulling. 

Harris County Fresh Water Supply District is an Equal Opportunity Employer of Qualified Individuals. An application is required. Resumes are considered additional information, and accepted with a completed District application. Applications may be downloaded from the District website harriscountyfwsd61.org, Departments, Job Opportunities, or obtained at the District Office.

Requirements

Education, Certification and Experience Required: 

  • Possession of a High School Diploma or equivalent with a minimum of one year of customer service experience.
  • Possession of a valid Texas Class C driver’s license.

Required Knowledge, Skills and Abilities:

  • Strong cash handling skills
  • Strong customer service skills
  • Strong computer skills, including Microsoft Office products (Word, Excel, Outlook)
  • Strong basic math skills
  • Good interpersonal skills, positive attitude, and neat appearance
  • Good organizational and time management skills
  • Office skills using computer, software programs, calculator, and telephone
  • Ability to communicate effectively and professionally verbally or in writing.
  • Fluency in English is required; bilingual Spanish-English language skills are preferred.
  • Ability to multi-task and provide exceptional customer service in a fast paced office
  • Ability to use and apply systematic methods for accuracy
  • Ability to work with the public in a patient, courteous, and friendly manner.
  • Ability to work with fellow employees in a courteous, positive, and team environment.
  • Ability to provide direction to helpers, assistants, seasonal employees, interns, or temporary employees.
  • Ability to accept change in policies or procedures with ease.
  • Ability to diffuse difficult customer situations.
  • Ability to maintain regular and predictable attendance.

Machines, Tools, Equipment and Work Aids: 

Computer and related software, cash register, printers, calculator, telephone, fax machine, copier, payment drawer.

Special Requirements: 

Must be bondable.

Salary Range: $12.00 – $18.00 DOQ

Print description of Accounts Receivable, Billing Clerk

Print Job Application Form

Contact Information:
Harris County Fresh Water Supply District 61
Brian Breeding, Assistant General Manager
281.469.9405
Fax resume and salary requirements to: 281.469.0518 or e-mail jobs@district61.org 

Board of Directors Meetings

Are held on the second and fourth Wednesday of the month

Time: 5:30 pm

Location: 13205 Cypress N Houston Rd, Cypress, Texas 77429

QUICK LINKS

  • Pay Water Bill
  • Setup/Cancel Water Services
  • Pay Tax Bill
  • Backflow Prevention
  • Annual Drinking Water Reports
  • Facts About Your Water & Other Services
  • What is NHCRWA?
  • Water Users Coalition

FOR EMERGENCIES

CALL 281-469-9405 (24 HOURS)
**OPTION 2 FOR AFTERHOURS**
Regular office messages will be answered on the next business day
 

For Non-Emergency Questions or Requests

    Copyright © 2025 · Harris County Fresh Water Supply District #61

    LEGAL NOTICES AND DISCLAIMERS
    By using this website, you are agreeing to the terms below: A. The content contained in this website is provided by Harris County Fresh Water Supply District #61, (the "entity") for the convenience of the District’s customers and residents. This website and the information contained herein should not be relied upon or used as information for the purposes of securities disclosure about the entity or its financial condition. Persons should not rely upon this information when considering whether to buy, sell, or hold bonds issued by the entity. All information contained herein speaks only as of the date indicated. The entity assumes no duty to update any information contained herein. B. Linked sites are not under the control of this entity, and the entity is not responsible for the contents of any linked site. Links are provided only as a convenience, and the inclusion of any link does not imply the endorsement by the entity of the site. C. This entity does not warrant or make representations or endorsements as to the quality, content, accuracy, or completeness of the information, text, graphics, links and other items contained on this website or any other website. Such materials have been compiled from a variety of sources, and are subject to change without notice. D. To the extent allowed by Texas law, communications made through e-mail or any other messaging system shall in no way be deemed to constitute legal notice to the entity or any of its officers, consultants, agents, or representatives where notice to the entity is required by any state or local laws, rules, or regulations.